Monday, December 6, 2010
Kinect replacing jobs
This is going to be my third post on the Kinect. I don't know why but I seem to have a lot to say about this topic. Probably because I'm so amazed by it. One of the things that we discussed in class was how the Kinect could replace cashiers in the future. In that case, a Kinect will be taking my job. I work as a cashier now, and I can honestly say that I don't see how a Kinect will be able to take the place of that job. I mean I can see it taking the place and doing th bare minimum but when it comes time to resolve the problems that customers have, I don't see the possibility in that. I can't tell you how many times a customer will come up to me at my job with a problem. It my job to provide the "best service" by solving the problem for the customer. Half of the battle is just calming the customer down so they are no longer angry that their food did not come out exactly how they wanted it to. I don't see how the Kinect or any other technology like it would be able to solve these problems that customers seem to have. I can just picture a customer going into a food store to buy dinner, they walk up to the Kinect to order their food and in about five minute get their food. They look at their meal and realize that it's missing something, so they walk up to Kinect furiously and demand a refund. How is the Kinect going to respond? It probably is not going to understand a word that the customer is saying.
Labels:
Kinect replacing jobs,
Lauren Dubinsky,
Post 38
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